Find answers to many of your website related questions

If you can not find the information you need, please feel free to eMail your questions to: Inquires@BlueDolphinIS.com 

•  Introduction

•  Website Design and Hosting Services

•  Feature Definitions

•  eMail Services

•  Chat Rooms

•  Payments

•  Support

Introduction

•  Introduction to the Internet

•  The World Wide Web

•  What is Website Hosting?

•  What is a Web-Site?

•  What is a Web-Page?

•  What is a Domain Name?

•  What is a Hosting Server?

•  What are Hyperlinks?

•  What is Hypertext Transfer Protocol (HTTP)?

•  What is Hypertext Markup Language (HTML)?

Website Design and Hosting Services

•  How long does it take to for my domain to be setup?

•  Can multiple domains point to the same location?

•  Should I register my domain name before I get a Host?

•  How can I eliminate an extra domain route?

•  How do I transfer my domain to Blue Dolphin I.S.?

•  What is the cost of extra disk space?

•  What is the cost of extra Bandwidth?

•  What is the cost of extra hours for my Managed Plan?

•  Can I upgrade my plan without a surcharge?

•  Am I entitled to a refund if I cancel my account?

•  Will banner ads or pop-up advertising be on my site?

•  Can you submit my website to search engines?

•  Can credit cards be accepted on my site?

•  Can I have password protected areas on my website?

•  Does Blue Dolphin I.S. claim to OWN the content that I create?

•  How do I switch to Blue Dolphin I.S. web hosting?

•  What types of databases do you support?

•  How does Blue Dolphin I.S. offer so much for such low rates?

•  What are the specs on your servers and network?

•  Where are your servers located (geographical location)?

•  Do you offer any special pricing for non-profit organizations?

•  How can I access your technical support?

•  Why do you provide UNIX hosting as opposed to NT?

•  Which free scripts do you provide?

•  Do you support third-party software?

•  Am I paying for any services that I am not using?

•  Do you host all types of domains?

•  Do you offer discounts for 6 and 12 month contracts?

•  What is your privacy policy?

Feature Definitions

•  cPanel Control Panel

•  CGI Wrapper

•  Guest Book

•  Counter

•  CGI eMail

•  Formmail Clone

•  Site Search Engine

•  POP Email Addresses

•  Mailing Lists

•  Auto-Responders

•  Forwarders

•  Spam Filters

•  Interchange Cart

•  Agora Cart

•  Sub-Domains

•  FTP Accounts

•  Secure Socket Layer (SSL)

•  Search Engine Submitter

•  FrontPage Web and Mail Extensions

•  Password Protected Directory

•  Web-Statistics

•  Anonymous FTP

•  Trace Route

•  Raw Access Log

•  Telnet

•  SSH Shell

•  Cron Jobs

•  Mime Types

•  Custom Error Pages

•  Domain Name Search

•  Apache Handlers

•  PHP Enabled

•  Perl

•  Python Enabled

•  SSI Enabled

•  MySQL Database Server

eMail Services

•  Introduction to eMail

•  eMail Account defined

•  Reading eMail Messages

•  Catch-All Addresses

•  Forwarding

•  Auto-Responders

•  Mailing Lists

•  eMail Aliases

•  Do I have to worry about spam?

•  Are your eMail servers safe?

•  Will my email be available 24/7?

•  Do you have a web based eMail program?

•  Do you permit bulk eMailing?

•  Are my eMail accounts MyName@MyDomain.com or

MyName@BlueDolphinIS.com?

•  Is there a limit on the storage size of email accounts?

Chat Rooms

•  Can I really have my own Chat Rooms?

•  Can I customize the chat rooms and design?

•  Can I add more rooms?

•  Can users upload photos to their profiles?

•  Can I add my own smiley faces?

•  Can I have more than one administrator?

•  Can I add Moderators?

•  What is client pull?

•  What is client pull/Java?

•  What is Server Push?

Payments

•  How can I pay for services?

•  Can I ask for a refund?

•  Is my payment secure?

•  When does billing begin?

•  Can I switch credit cards while hosting?

Support

You can contact support services 24-7-365. Simply eMail your request to: Support@BlueDolphinIS.com